Before Photo
Recently, a homeowner in Wellington, NS, discovered their newly purchased home had a significant issue - sagging on both sides of the main structural beam. This kind of problem can cause sleepless nights, but that's where we come in. At Ridgeback Basement Systems, we understand how critical a solid and safe foundation is to a homeowner. So, when the homeowner contacted our team, expressing their concerns based on their home inspector's advice, we were ready to jump into action.
After Photo
Our process started with our Customer Care team who quickly scheduled a home inspection appointment tailored to suit the homeowner's timetable. One of our System Design Specialists then visited the home, inspecting the crawl space thoroughly to affirm the initial suspicion. True enough, the sagging was attributed to insufficient support beneath this crucial beam. Our recommended solution? The SmartJack support system - a proven solution for restoring stability and straightness to sagging floors. This system wasn't chosen randomly; its reliability and long-lasting results made it the perfect fit for the homeowner's needs. Following the homeowner's go-ahead, our production team, composed of an experienced foreman and dedicated installers, got to work. Installation of the SmartJack system involves precise steps; placing it effectively to ensure the structural beam receives optimal support. Thanks to our team's diligence and expert handling, the installation was smooth, with the entire area cleaned up, leaving no trace behind except for a significantly improved and stabilized crawl space foundation. The difference was night and day. Once apprehensive about the safety and integrity of their home's structure, the homeowner could now rest easy, knowing that their property rested on secure and durable supports. At Ridgeback Basement Systems, providing a remarkable customer experience and a dependable fix to the home's problem.