Basement Waterproofing- Dartmouth, NS
Challenge
Recently, we had the opportunity to assist a homeowner in Dartmouth, NS, who was troubled by water trickling in where the floor meets the wall in their basement. Adding to the challenge was a crawl space that also needed attention. Understandably, the homeowner was concerned about potential damage and sought a lasting solution.
Solution
After the homeowner reached out to our friendly Customer Care team, we swiftly arranged for a System Design Specialist to visit their home. The specialist carried out a thorough inspection, pinpointing the exact issues that allowed water entry into the basement and evaluating the crawl space's condition. Armed with this detailed insight, we proposed a tailor-made solution to address both problems efficiently. Our recommendation was the installation of a WaterGuard drainage system to tackle the water intrusion issue around the basement's perimeter, a SuperSump sump pump capable of efficiently evacuating the collected water, and an IceGuard system to prevent clogging and freezing damage during colder months. This comprehensive system aimed not only to keep the basement dry but also to ensure the solution's durability over time. Our skilled production team took on the task, installing the systems with precision and care while keeping disruption to a minimum. Throughout the job, the homeowner was kept in the loop, ensuring peace of mind. The outcome? A dry, comfortable basement and an improved crawl space that matched our mission of delivering a remarkable customer experience alongside a dependable, long-lasting remedy for the home. This story paints a picture of not just solving an immediate issue but enhancing a crucial space within the home, ensuring it remains dry and functional, no matter the weather outside.