Crawlspace Repair- Diligent River, NS
Challenge
When a homeowner from Diligent River, NS reached out to us at Ridgeback Basement Systems, it was clear that their concern for their mother's home needed immediate attention. They were about to undertake some summer renovations on the house but noticed several alarming cracks in the basement, with one of them leaking during heavy rain. With no gutter system in place (though it was in their plans to install one post-renovation), the urgency to prevent further damage to the foundation became their top priority. Understanding the situation's urgency and being aware that Fox River area isn't far from our operations, we committed to helping.
Solution
Our customer care team promptly scheduled a home inspection to allow for a thorough and professional evaluation of the basement's condition. Our approach was systematic. A System Design Specialist from our team visited the home, where a detailed inspection of the basement was done. It was clear from the onset that solving the leakage and ensuring the basement remained dry and safe involved more than just addressing the visible cracks. Stabilizing the house's foundation was critical to preventing future problems. That's where our SmartJack product came into play - a proven solution for stabilizing and supporting sagging floors and fixing foundational issues. Upon agreeing with the proposed solution, our production team got to work. Our foreman and installers were diligent, not only in installing SmartJack efficiently but also in ensuring the workspace within the home remained clean and uninterrupted against the backdrop of the ongoing renovations. The outcome? We fortified the foundation, dramatically reducing the risk of future water damage. Now, come rain or shine, the homeowner's mother can put her worries to rest, knowing her house has a sound, stronger foundation.